Sewage Cleanup Services
Sewage backups are a serious health hazard requiring immediate professional response. APT's certified biohazard team provides emergency sewage cleanup and full sanitation 24/7.
Emergency Sewage Cleanup Services in Chicago
A sewage backup is one of the most dangerous types of property damage. Unlike clean water from a burst pipe, sewage contains a concentrated mix of human waste, bacteria, viruses, parasites, and chemical contaminants that pose immediate health risks to anyone in the building. This is not a cleanup job for a mop and bucket.
APT Water Restoration provides 24/7 emergency sewage cleanup services throughout DuPage and Kane Counties. Our hazmat-certified technicians arrive fully equipped with personal protective equipment, containment materials, and industrial biocides to safely remove sewage contamination and restore your property to a safe, sanitary condition.
What Causes Sewage Backup in Chicago Homes
- Municipal sewer system overload — heavy rain overwhelms combined sewer systems and backs up into basement floor drains
- Tree root intrusion — roots penetrate and block older clay sewer pipes, common in Chicago's aging neighborhoods
- Grease and debris buildup — blockages in the main drain line between your home and the street
- Broken or collapsed sewer lateral — the pipe connecting your home to the municipal main
- Toilet and drain backup — blockages in internal drain lines cause sewage to rise through lower fixtures
The Health Risks of Sewage Exposure
Sewage is classified as Category 3 (black water) — the most hazardous water category in the IICRC S500 standard. Direct or indirect contact with sewage can transmit:
- E. coli and other bacterial infections causing severe gastrointestinal illness
- Hepatitis A virus, which spreads through fecal contamination
- Norovirus and rotavirus causing vomiting, diarrhea, and dehydration
- Salmonella, Campylobacter, and other foodborne pathogens
- Parasites including Giardia and Cryptosporidium
Children, elderly individuals, pregnant women, and anyone with a compromised immune system face the greatest risk. Do not enter areas with sewage backup without proper PPE.
Our Emergency Sewage Cleanup Process
- Containment: We seal off the affected area with polyethylene barriers and establish negative air pressure to prevent contaminated particles from spreading to clean areas of your home.
- Removal of Standing Sewage: Industrial pumps extract all standing sewage and contaminated water while our technicians in full PPE manage the process safely.
- Material Removal: All porous materials that contacted sewage — carpet, pad, drywall, insulation, and flooring — are removed and disposed of according to biohazard protocols.
- Pressure Washing & Scrubbing: Structural surfaces are pressure washed and scrubbed with industrial-grade biocidal cleaning agents designed for Category 3 contamination.
- Disinfection: All surfaces receive EPA-registered hospital-grade disinfectant application and dwell time to eliminate biological contamination.
- Structural Drying: Once cleaned, industrial air movers and dehumidifiers dry the structure to prevent mold growth.
- Clearance Testing: We can coordinate with an independent industrial hygienist for post-remediation testing to verify the area is safe to re-occupy.
Sewage Cleanup and Insurance
Standard homeowners insurance does not always cover sewer backup. A separate sewer backup endorsement — often available for $40-$100/year — is required for most policies to pay for sewage cleanup. If you have this coverage, APT provides complete documentation to support your claim. If you're unsure whether you're covered, call your agent while we handle the cleanup.
Why Choose APT for Sewage Cleanup Services?
The Hidden Dangers of Waiting
Deadly Pathogens
Sewage water contains E. coli, Salmonella, Hepatitis A, Norovirus, and other dangerous pathogens. Exposure without proper PPE can cause life-threatening illness.
Toxic Sewer Gas
Methane and hydrogen sulfide gases released during sewage backup are explosive and can cause asphyxiation in enclosed spaces like basements.
Cannot Be Cleaned — Must Be Removed
Porous materials like carpet, pad, drywall, and insulation cannot be sanitized after sewage contact. They must be removed and disposed of as biohazardous waste.

"Smell something funny? Don't wait until it's too late."
Avoid the stress (and the mess). Call the experts who make restoration easy.
Frequently Asked Questions
Q.How quickly can you respond to Sewage Cleanup Services in Chicago?
We guarantee a 60-minute on-site arrival time for emergency calls throughout the Chicago metropolitan area, including all DuPage and Kane County communities. Our technicians are strategically stationed and on-call 24/7, 365 days a year.
Q.Do you provide emergency Sewage Cleanup Services services 24 hours a day?
Yes. APT Water Restoration is available 24/7, every day of the year including holidays. Disasters don't follow a schedule, and neither do we. Call (630) 855-3362 any time for immediate dispatch.
Q.Do you work with insurance for Sewage Cleanup Services?
Yes, we work directly with all major insurance companies and help manage the entire claims process. We document damage thoroughly with photos, moisture readings, and detailed estimates, then communicate directly with your adjuster so you don't have to.
Q.How much does Sewage Cleanup Services cost?
Costs vary depending on the extent and type of damage. We provide free on-site estimates before any work begins, and most standard homeowner policies cover sudden and accidental damage. We will review your coverage with you and never start work without your approval.
Q.Are your technicians certified?
Yes. Our entire team holds IICRC (Institute of Inspection, Cleaning and Restoration Certification) credentials and receives ongoing training in the latest restoration techniques, safety protocols, and equipment. We are fully licensed and insured in Illinois.
Q.What areas of the Chicago suburbs do you serve?
We serve the entire DuPage and Kane County area, including West Chicago, Naperville, Wheaton, Carol Stream, Glen Ellyn, Lombard, Downers Grove, Elmhurst, Aurora, Elgin, St. Charles, Geneva, Batavia, and 20+ additional communities. Call us to confirm coverage in your area.
Q.Will you clean up and restore my property after Sewage Cleanup Services, or just dry it out?
We provide a true full-service solution — from emergency response and water extraction through drying, mold remediation, final cleaning, and structural reconstruction. You work with one company from start to finish, which simplifies your insurance claim and eliminates the hassle of coordinating multiple contractors.
Ready to Restore Your Property?
Our team is standing by 24/7 to help you recover from sewage cleanup services.
24/7 Emergency Response
We guarantee a 60-minute on-site arrival time for all emergency calls in our service area.
Related Services
"Andrew was fantastic—knowledgeable, supportive, and genuinely committed to helping us."